Adjuster came Tuesday, roof was on Thursday the week after. We paid the deductible. That was it, honestly.
Rosa & Mike P. · Aurora
Step 1 · Day 1
Free roof inspection
A Copperline inspector, not a salesman, walks the roof and flies a drone over it. You get a written 20-point report with photos within 48 hours. No damage? The report says so.
Step 2 · Day 2
Proof, square by square
We chalk a 10-by-10 test square on each slope and count every hit, the same way adjusters do. You file the claim with your insurer; we hand you the photo file to attach.
Step 3 · Around day 9
We meet your adjuster
We’re on the roof when the adjuster arrives, showing the same hits we photographed. You don’t need to be home, and you never argue line items yourself.
Step 4 · Around day 16
Scope approved
When the insurer approves the work, you pay your deductible and nothing more on covered items. If something gets missed, we file the supplement for you.
Step 5 · Install day
New roof by sundown
Tarps over the flower beds at 7. Dried in before lunch. Shingled by late afternoon, then a magnet sweep of the lawn, driveway and street for nails.
Step 6 · The next morning
Walk-through & warranty
We go over photos of every layer before it was covered, then hand you the 10-year workmanship warranty, signed. Your insurer gets the completion photos from us.
Typical timeline. Insurers move at their own speed; we’ll keep you posted by text either way.